Hi, I’m Lorena.

As an Innovation Catalyst, I spearhead transformative initiatives within the platform ecosystem, fostering an environment of continuous innovation and improvement. I act as the bridge between technical teams, business stakeholders, and end-users, driving the strategic vision for platform enhancements.

My focus is on identifying growth opportunities, aligning cross-functional efforts, and bringing cutting-edge solutions to life that meet user needs and business objectives. By leveraging data-driven insights and user feedback, I ensure that our platforms evolve in a way that positions the organization at the forefront of industry standards and practices.

I take great pride in my ability to connect people—both with each other and with the systems they use.

Areas of Expertise

Platform Modernization

Product Vision & Strategy

Project Management

Database Modeling & Migration

Technical Documentation

Cross-functional Team Management

API Management

  • Expert in developing & executing platform modernization strategies

    By leading end-to-end strategy, execution, and cross-functional alignment to transform legacy systems and elevate product capabilities.

  • Skilled in leading cross-functional teams

    For database modeling, large-scale data migration, and software project management, ensuring on-time delivery of complex technical projects.

  • Proficient in defining product vision & feature prioritization

    For enterprise software, aligning product roadmaps with both technical and business objectives.

  • Adept at collaborating with stakeholders & creating clear technical documentation

    To bridge the gap between engineering teams and business leaders, driving consensus and delivering high-impact solutions.

Key Projects

JPMorgan Chase: Consent to Share Data with Third-Party Apps

Led the development and implementation of Chase's consent management system, enabling customers to securely share their data with third-party apps. Focused on ensuring compliance with data privacy regulations and delivering a seamless user experience.

Data Privacy Compliance | API Development | Platform Modernization | Stakeholder Collaboration

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KPMG: Global Collaboration and Knowledge Management

Contributed to the development and execution of KPMG’s global collaboration and knowledge management platform, designed to enhance teamwork and streamline information sharing across the organization. Focused on integrating customized solutions to facilitate efficient collaboration and improve overall productivity.

Knowledge Management | App Integration | User Experience Design | Stakeholder Engagement

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Financial Data Exchange

Participated in the Financial Data Exchange, working alongside industry leaders to enhance interoperability and data security within financial services. Focused on promoting open banking standards, ensuring secure, efficient, and transparent data sharing while improving the user experience.

Data Standards Development | API Open Banking Standards | Documentation

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Dun & Bradstreet: D&B Credit

Contributed to the development and enhancement of D&B Credit, a platform designed to provide small businesses with comprehensive credit insights and reports. Focused on delivering translation repositories enabling the localization of the application into eight different languages, ensuring a personalized user experience and accessibility for a broader audience.

Product Development | User Experience Design | Stakeholder Engagement | Data Analysis

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Dun & Bradstreet: D&B Direct + Developer Documentation

Contributed to the development of D&B Direct+, focusing on creating comprehensive developer documentation to facilitate seamless integration of D&B's data solutions. Ensured that documentation was clear, user-friendly, and aligned with industry best practices to enhance developer experience.

Technical Writing | User Experience Design | Stakeholder Engagement | Documentation Management

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  • “Hard work, dedication, and passion. Lorena’s exceptional expertise in product development, database management, API development, security protocols, and performance optimization has been pivotal in our successful migration from GWS. Her efforts have not only ensured a smooth transition but have also kept our platforms robust and operational. Lorena’s commitment to excellence and her ability to tackle complex challenges have been truly inspiring. We are grateful for her invaluable contributions and for being an integral part of our team.”

    Tariq, Partnering Dev Lead

  • “The way in which Lorena helps and takes care of our platform on a daily basis with utmost customer focus, commitment to target state, modernization and future readiness is greatly appreciated. Her above-and-beyond efforts are well noticed whether it late night or weekend. Lorena is an amazing team player.”

    Virendra, Partnering Engineering Lead

  • “I am grateful for Lorena’s hard work and dedication. Her commitment to excellence and innovation is inspiring. I am blown away by the incredible impact she has on our customers through our tools, offerings, and experiences.”

    Sonali, LOB Managing Director

  • "Lorena is a hard worker and dedicated to export aggregation. Her efforts on target state consent are truly appreciated and critical. She continually demonstrates a commitment to excellence and success. I am grateful for her passion, collaboration, and relentless pursuit of excellence. It has been an honor to work alongside her!"

    Kathy, Skip-Level Manager

  • “So glad I got a chance to work with Lorena on several initiatives. I learned a lot from her. She is calm, always helpful, and is unflappable even in the most chaotic circumstances. She is one among very few who has end-to-end knowledge on our services and consent.”

    Mamatha, Product Analyst

  • "I just want to take a moment to recognize the fantastic work Lorena does. Her agility, positivity, and fresh perspectives truly inspire the team and create a great work environment. I’m excited to continue collaborating and achieving even more together!"

    Krish, Partnering Architect

Direct Manager Endorsement

Julie, Executive Director, JPMorgan Chase

On Business Results

Over the past year, Lorena has been the primary product owner for our target state Consent platform as we work toward migrating the data from GWS to our new database – our number one object for this year. She actively pursued resolving gaps in the data, scheduling and managing discussions. with LOBs including Business Banking, Credit Card, Commercial and Private Bank to resolve issues in way that supports the future direction of numerous modernization efforts that directly impact our solution.

On Client, Customer, & Stakeholder Management

Lorena exhibits utmost professionalism and has a keen eye for detail, often raising vital questions for clarification during our design review sessions. She provides an innovative approach to problem-solving, fostering open communication with all the teams. She tracked the immensely complicated infrastructure of components that make up Third-Party Consent, and has been diligent in her dedication to distributing the efforts across four tech teams. The result is a target system that is already set up to move into the future.

On Teamwork & Leadership

Lorena is a true bridge-builder, actively promoting productive relationships with other departments in both India and the U.S.. She is a cornerstone of our team, ensuring excellence, cultivating collaboration, and driving growth with product mindset. Lorena exemplifies the product role, steps up whenever necessary, even going the extra mile to ensure our collective objectives are met. She fosters an inclusive and engaging work environment, encouraging every team member to align with our shared goals. Lorena has an attention to detail that has help secure her role as Consent Target State SME.